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The FUEL FOR FANS webshop is serviced by Branded. That’s why your payment is also connected to Branded.
We use Docdata Payments as our Payment Service Provider and accept online payments with a number of credit and debit cards in three different currencies; British Pounds Sterling, US Dollars and Euro.
Methods that are currently accepted for World Wide online payment:
Next to these we also support the following local payment methods:
BRANDED reserves the right to withhold any order from despatch in order to process further security checks. This can delay an order for up to 36 hours.
Frequently asked questions:
When will my credit card be charged?
Your credit card will be charged once your order is placed. Please note that once credit card authorization is received, depending on your bank, the funds may be reserved up to 30 days - please check your bank's policy. If you are paying with a debit card, please verify with your bank if there are limitations on daily withdrawal amounts on your card. BRANDED reserves the right to request additional identification. If necessary, we will contact you by e-mail or telephone.
What if my credit card is denied?
You will receive an error message immediately if there is a problem with processing your credit card. You'll have the opportunity to enter a new card number if this happens. Please contact your bank / credit card operator if you have made several attempts.
What is the Card Security Number?
Also known as a CV2 number, this is a special 3 digit number that appears on the far right side of the signature strip on your card. This number is unique to each card, and gives you extra protection against fraud. Please note, for American Express the card security number is 4 digits long and is printed on the front of the card.
Do you check for fraudulent cards?
When we receive your Credit Card details, an on-line check of your Credit Card is conducted which ensures the number you entered actually corresponds to a real credit card number and is not a forged card. This on-line verification of your details is carried out over a secure line to the bank. Credit Card data is, at no time, sent over the Internet using the validation process.
Who are DocData?
FUEL FOR FANS is using Docdata as a partner for its secure payments processing. Docdata is a leading provider of e-commerce services in Europe and work for major (r)etailers, brands and start-ups. For further information about Docdata please visit their website.
Is shopping on FUEL FOR FANS webshop safe?
Communication between you, us and Docdata, is encrypted using the SSL mechanism built into your browser. This ensures that even if someone were able to monitor the traffic between you and the Docdata server, they would not be able to read it. Encryption is used on all pages within the buying process, making shopping on the FUEL FOR FANS webshop as safe as possible.
How is the Buyers Data protected?
The payment gateway sits behind a corporate firewall. Access to the information is strictly controlled, preventing unauthorized access to your personal data. Once you have passed your payment details to the FUEL FOR FANS webshop, they are stored on the server in an encrypted format.
Is the transaction Real-Time?
All transactions are completed in real-time and payment is taken at time of order. In the event of a pre-order, items will also be charged at time of order.
Do I have any Legal Protection?
You are protected in accordance with the laws of The Netherlands. Disputes arising (including all non-contractual disputes) shall be exclusively subject to the jurisdiction of the courts of The Netherlands.